A crisis doesn’t start in the media. It starts on Social Media.

A crisis doesn’t start in the media. It starts on Social Media.

Reputation management has changed dramatically in recent years. Today, a communication crisis does not begin when a story reaches traditional Mass Media. It begins on Social Media.

Before an issue gains publicity in newspapers or news websites, it has often already developed and escalated on Facebook, Instagram, TikTok, X, YouTube, or LinkedIn. Social Media monitoring is no longer an optional practice. It is a core tool of strategic communication and reputation management. (more…)

Influencer Monitoring on Social Media

Influencer Monitoring on Social Media

Managing collaborations with influencers has become a critical pillar of every digital marketing strategy. The challenge is clear: hundreds of creators publish content daily on Instagram, TikTok, YouTube, Facebook, X, LinkedIn making it difficult to monitor the performance of each collaboration in real time. (more…)